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While your screen may look different depending on the device you use to connect to mobile banking, the operation and menus are the same on all devices.
The login screen has a submit link or button after the username and password boxes. On all devices, you must click this submit link or button to log in instead of any GO or ENTER button your device may have.
Once logged in, you will have three options. My Accounts, Transfer, and Pay Bills.
- You will find a list of your accounts under the My Accounts button (only those you enabled in NetTeller will appear), and you will be able to see transactions on those accounts by selecting an account in the list. Accounts and transactions are listed only 4 at a time, so you may need to click the NEXT button to find the account or transaction you are looking for.
- The Transfer option will allow you to transfer money between any two accounts you have enabled mobile access to. Transfers will have a note added to them showing that it was a mobile device that initiated the transfer. As a security measure, a text message will be sent to the enrolled phone number whenever a transfer is initiated via any mobile device logged into your NetTeller account.
- The Pay Bills option allows you to initiate a payment to any of your currently set up payees. As a security measure, you cannot add a new payee or edit any of your payee settings via mobile banking.
If you have any questions about TBNA 2 GO, please feel free to contact our NetBanker support team at: 800-259-2262 or netbankersupport@thebankna.com.
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Mcalester, OK 74501
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