918-423-BANK

TBNA 2 GO

Bank anywhere your phone goes with TBNA 2 Go!

No matter what method you choose, please check with your carrier about your data plan to avoid any unexpected charges.

Deposit checks using your smartphone with Remote Deposit Anywhere!

 

Call or e-mail support at: 

(918) 421-4230 -or- netbankersupport@thebankna.com

 

iPhone / iPad / Android

Download the app using the appropriate button below:  

Download on the App Store Android app on Google Play

 

We have a mobile app available for iPhone / iPad / Android users. To use the app, you must enable mobile support in your NetTeller account.

First log into NetTeller using a computer like you normally would. Once you are logged in, click on the OPTIONS tab and you will see a new option for MOBILE SETTINGS.

Under the Mobile Settings section you will need to check the box next to "Enable web access for your mobile device" first, then enter your cell phone number, and select your mobile carrier. Then you will see a list of all your NetTeller accessible accounts and you will need to put a check mark next to each account you wish to see on your mobile device.

Once you have enabled mobile access to your accounts, then you can move forward to installing the app on your device.  You can search for "TBNA 2 GO!!" or our name "The Bank N.A." to find our app in the the Apple App Store or Google Play and install it.

Once you have our mobile app installed, you simply touch it to open like any other app and you should see our login page a few moments later. Your normal NetTeller login should be used here.

Once logged in, you will have four options. My Accounts, Transfer, Pay Bills, and Alerts.  You may also add a fifth option by choosing our Remote Deposit Anywhere service.

  1. You will find a list of your accounts under the My Accounts button (only those you enabled in NetTeller will appear), and you will be able to see transactions on those accounts by selecting an account in the list. Accounts and transactions are listed only 4 at a time, so you may need to click the NEXT button to find the account or transaction you are looking for.
  2. The Transfer option will allow you to transfer money between any two accounts you have enabled mobile access to. Transfers will have a note added to them showing that it was a mobile device that initiated the transfer. As a security measure, a text message will be sent to the enrolled phone number whenever a transfer is initiated via any mobile device logged into your NetTeller account.
  3. The Pay Bills option allows you to initiate a payment to any of your currently set up payees. As a security measure, you cannot add a new payee or edit any of your payee settings via mobile banking.
  4. Access the Alerts section to see any incoming alerts in regard to your accounts.
  5. The RDA option is only available on mobile devices through the TBNA 2 GO app and allows you to deposit checks remotely at your convenience!

 

Touch-Screen Phones

(Windows Mobile, Blackberry touch-screen phone / tablet)

If you have a touch-screen cell phone or mobile device other than a smartphone, or have trouble with the mobile app, we have a mobile site designed for smart phones that will work on any touch-screen mobile device.

To access the mobile site, you must enable mobile support in your NetTeller account.

First log into NetTeller using a computer like you normally would. Once you are logged in, click on the OPTIONS tab and you will see a new option for MOBILE SETTINGS.

Under the Mobile Settings section you will need to check the box next to "Enable web access for your mobile device" first, then enter your cell phone number, and select your mobile carrier. Then you will see a list of all your NetTeller accessible accounts and you will need to put a check mark next to each account you wish to see on your mobile device.

Once you have enabled mobile access to your accounts, then you can move forward to visiting the mobile site on your device.

The mobile site is accessed with your device's internet browser. Every device has a different browser and different ways to use it so please contact your cellular provider or device manufacturer if you need help using your device's features.

Once you have located your device's internet browser, you will need to enter a URL manually in order to navigate to our mobile login page. The address you will need to enter is:

http://www.airteller.com/smartphone/thebankna

Most devices already enter the "http://" for you, so you should be able to start typing after that part.

Once you enter our mobile address and arrive at our login page, it would be a good idea to find your device's bookmark feature and create a bookmark so you don't have to type that address again.

Once logged in, you will have three options. My Accounts, Transfer, and Pay Bills.  Remote Deposit anywhere is not available when accessing the mobile website from your touch-screen phone.

  1. You will find a list of your accounts under the My Accounts button (only those you enabled in NetTeller will appear), and you will be able to see transactions on those accounts by selecting an account in the list. Accounts and transactions are listed only 4 at a time, so you may need to click the NEXT button to find the account or transaction you are looking for.
  2. The Transfer option will allow you to transfer money between any two accounts you have enabled mobile access to. Transfers will have a note added to them showing that it was a mobile device that initiated the transfer. As a security measure, a text message will be sent to the enrolled phone number whenever a transfer is initiated via any mobile device logged into your NetTeller account.
  3. The Pay Bills option allows you to initiate a payment to any of your currently set up payees. As a security measure, you cannot add a new payee or edit any of your payee settings via mobile banking.

 

Feature phone / non touch-screen Device

If you have any type of cell phone or mobile device other than a smart phone, or have trouble with the other methods, we have a mobile site designed for feature phones that will work on any mobile device.

To access the mobile site, you must enable mobile support in your NetTeller account.

First log into NetTeller using a computer like you normally would. Once you are logged in, click on the OPTIONS tab and you will see a new option for MOBILE SETTINGS.

Under the Mobile Settings section you will need to check the box next to "Enable web access for your mobile device" first, then enter your cell phone number, and select your mobile carrier. Then you will see a list of all your NetTeller accessible accounts and you will need to put a check mark next to each account you wish to see on your mobile device.

Once you have enabled mobile access to your accounts, then you can move forward to visiting the mobile site on your device.

The mobile site is accessed with your device's internet browser. Every device has a different browser and different ways to use it so please contact your cellular provider or device manufacturer for help on using your device's features.

Once you have located your device's internet browser, you will need to enter a URL manually in order to navigate to our mobile login page. The address you will need to enter is:

http://www.airteller.com/thebankna

Most devices already enter the "http://" for you, so you should be able to start typing after that part.

Once you enter our mobile address and arrive at our login page, it would be a good idea to find your device's bookmark feature and create a bookmark so you don't have to type that address again.

Once logged in, you will have three options. My Accounts, Transfer, and Pay Bills.  Remote Deposit anywhere is not available when accessing the mobile website from your feature phone.

  1. You will find a list of your accounts under the My Accounts button (only those you enabled in NetTeller will appear), and you will be able to see transactions on those accounts by selecting an account in the list. Accounts and transactions are listed only 4 at a time, so you may need to click the NEXT button to find the account or transaction you are looking for.
  2. The Transfer option will allow you to transfer money between any two accounts you have enabled mobile access to. Transfers will have a note added to them showing that it was a mobile device that initiated the transfer. As a security measure, a text message will be sent to the enrolled phone number whenever a transfer is initiated via any mobile device logged into your NetTeller account.
  3. The Pay Bills option allows you to initiate a payment to any of your currently set up payees. As a security measure, you cannot add a new payee or edit any of your payee settings via mobile banking.